Tenant ownership refers to the administrative control and responsibility over a specific "tenant"in both on-premises and SaaS.
Transferring Ownership of SaaS Tenants
Log in to Netmaker AMUI
Use your current admin credentials to log in to the Netmaker Account Management User Interface (AMUI).
Choose the Tenant in Question
Select the specific tenant (e.g., Tenant 1, Tenant 2) that you want to transfer ownership of within the Netmaker AMUI. In this guide, we will take SaaS Tenant 1 as an example.
Click on the Manage button to access the tenant's settings.
Click on "Settings"
In the management interface, click on the Settings tab to open the tenant’s settings page.
Click on "Transfer Ownership"
In the tenant settings interface, click on the Transfer Ownership option to begin the ownership transfer process.
Identify the New Owner
Ensure the new tenant owner has the necessary administrative privileges in the SaaS Tenant and has a valid payment method attached to their account.
To see how to add a payment method, visit https://help.netmaker.io/en/articles/9892752-how-to-update-your-payment-method
Transferring Ownership of On-Premises Tenants
Log in to Netmaker AMUI
Use your current admin credentials to log in to the Netmaker Account Management User Interface (AMUI).
Choose the Tenant in Question
Select the specific tenant (e.g., Tenant 1, Tenant 2) that you want to transfer ownership of within the Netmaker AMUI. In this guide, we will take On-prem Tenant 1 as an example.
Click on the Manage button to access the tenant's settings.
Click on "Transfer Ownership"
In the tenant management settings, click on the Transfer Ownership option to begin the ownership transfer process.
Identify the New Owner
Make sure the new tenant owner has an existing account on Netmaker AMUI and has a valid payment method attached to their account.
To see how to add a payment method, visit https://help.netmaker.io/en/articles/9892752-how-to-update-your-payment-method
Conclusion
Transferring ownership of both SaaS and on-prem tenants in Netmaker AMUI is a straightforward process. By following these steps, you can smoothly transfer control, update roles, and ensure uninterrupted management of your tenants. Be sure to verify the new owner's access and confirm the transfer for a seamless transition, whether you're working with a SaaS or on-prem environment.