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Installed Remote Access Client (RAC) is Unusable
Installed Remote Access Client (RAC) is Unusable

RAC prompts the error message: "This application requires administrator/root permission to function"

Dennis Tadlip avatar
Written by Dennis Tadlip
Updated over 9 months ago

Issue

When I open Remote Access Client (RAC) v1.0.13 by clicking on its shortcut, it prompts an error message: "This application requires administrator/root permission to function". The shortcut on the Start Menu doesn't have the Run as Administrator option. Running the desktop shortcut instead as admin yeilds the same error message.
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When you attempt to connect to a gateway, it prompts another error message : "Error: Access is Denied". Ignoring the error, it would appear in the GUI that you're connected to the gateway but you cannot reach it and no WireGuard tunnel interface gets created.
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It promts the same error message again when you click on the Disconnect button. And when you click on the Reset Connections button, it would prompt yet another error message: "bad request. Could not delete extclient [name] [name]".
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Resolution/Workaround:
1. close any currently running RAC instance

2. Go to "C:\Program Files (x86)\Netmaker Remote Access Client" folder and run the application file "Netmaker Remote Client.exe" as Administrator.
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