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How to Cancel Your Subscription or Close Your Account
How to Cancel Your Subscription or Close Your Account
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Written by Alex Feiszli
Updated over a week ago

Deleting Tenants (Cancelling Subscriptions)

Subscriptions in Netmaker are tied to "tenants". Each tenant has its own subscription. If you wish to stop using Netmaker, you can simply delete your tenant, which will close the associated subscription. To do this:

  1. Log into your tenant at app.netmaker.io

    1. If you have only one tenant you will be redirected to your Netmaker dashboard

    2. If you have multiple tenants, click "Login" on the tenant you would like to delete

  2. Click "Manage Tenant" in the sidebar

  3. Go to Settings

  4. Click "Delete Tenant" and confirm

Closing Your Account

You can also close your account entirely. If you have no tenants in your account, you will not be charged anything, but if you still wish to close your account:

  1. Click on your user in the lower left corner and click "Manage Account"

  2. Click "Close my Account" and confirm

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